Sometimes strength means asking for help. Military OneSource and the Military and Family Life Counseling Program offer free, confidential, face-to-face non-medical counseling to support you with military and family life challenges like preparing for and handling a move or nurturing a relationship with a deployed spouse.
Contact Military OneSource 24/7.
You can get personalized help 365 days a year by telephone and online.
In-person, free counseling sessions are available to active-duty, National Guard and reserve members of any activation status, their immediate family members and survivors. All counselors have a master’s or doctoral degree in a mental health field and a license to practice independently.
Here’s what you need to know to begin your free, face-to-face counseling sessions.
How does face-to-face non-medical counseling work?
You can schedule face-to-face non-medical counseling by calling a consultant at Military OneSource (800-342-9647). OCONUS/International? View calling options.
If the consultant determines the service is right for you, you will be authorized for up to 12 counseling sessions.
The consultant can put you in touch with a counselor that best suits your needs.
Once you get authorization for a face-to-face session, you have 30 days to schedule it.
If you’re not able to start your sessions within those 30 days, you can call Military OneSource to start over.
To speak with a military and family life counselor (Military and Family Life Counseling Program) contact your installation’s Military and Family Support Center.
Are face-to-face sessions confidential?
Information disclosed during a non-medical counseling session is confidential. It will not impact your career or your spouse’s career in any way.
The only exceptions to confidentiality are legal and military requirements to report child abuse, spouse abuse, elder abuse, threats of harm to self or others, and any present or future illegal activity.
Eligible family members or a legal guardian of a service member’s dependents can use non-medical counseling sessions without the service member’s knowledge.
Are children and youth eligible for face-to-face counseling?
Military OneSource offers face-to-face non-medical counseling for children and youth ages 6 to 17.
The service includes help with issues such as family relationships, school issues, adjustment to deployment or separation, and grief and loss.
A parent must attend each session for military children ages 6 to 12, but only the first session for youths ages 13 to 17.
Children younger than age 18 are eligible for counseling with a child and youth behavioral military and family life counselor with parental consent.
All military and family life counseling with children occurs within line of sight of another adult.
What kinds of issues are addressed in face-to-face, confidential non-medical counseling?
Alcohol and substance abuse: Counseling services are available through your installation and are free to service members and their families. You may also refer to the Army Substance Abuse Program, Marine Corps Substance Abuse Program, Navy Alcohol and Drug Abuse Prevention, and Air Force Alcohol and Drug Abuse Prevention and Treatment (ADAPT) Program.
Mental health conditions: Reach out to your military treatment facility, or contact TRICARE.
What if I need support for an issue that falls outside of non-medical counseling?
Military OneSource consultants can help you determine whether or not your issue falls under non-medical counseling.
If it doesn’t, they will help you find other resources, including community services, installation services or TRICARE, if appropriate.
You are strong and resilient. Now you need support. Learn how to better manage the stressors of military and family life by accessing confidential, face-to-face non-medical counseling sessions. Call 800-342-9647 or visit Military OneSource. OCONUS/International? View calling options.
Learn more about non-medical counseling options below or call 800-342-9647 or live chat with us 24/7/365. OCONUS/International? View calling options. Military OneSource
Military OneSource
Eligibility for all Military OneSource services
Active-duty immediate family members, including spouses, children and anyone who has legal responsibility for the service member's children during separation for the child's benefit. National Guard and reserve service members regardless of their activation status.
Military OneSource and military and family life counselors provide free, short-term, confidential non-medical counseling for the issues mentioned above (and more), they also: Provide up to 12 sessions per person per issue. Make referrals to other resources as needed.
Your depression may disqualify you from service if you have had symptoms or treatment within the past 36 months (3 years). In addition, if you ever required outpatient care, including medications and therapy, for more than 12 months total cumulatively, you won't be allowed to join.
Military OneSource counselors are available for free, short-term, confidential non-medical counseling services for a wide range of issues. The Military and Family Life Counseling program supports service members, their families and survivors with confidential non-medical counseling where they are stationed.
On Friday, the Senate Armed Services Committee released its draft summary of the must-pass National Defense Authorization Act, or NDAA, which sets funding and policy priorities for the Pentagon. The draft directs the Army to restore the previous Army Physical Fitness Test, or APFT.
As a DOD-funded program, Military OneSource's services are only available to members of the Coast Guard when activated as part of the Department of the Navy under Title 10 authority, or after separation or retirement, from their separation date until 365 days past end of tour of service.
These disqualifications can include illegal drug use, alcohol dependence, not meeting height and weight requirements, having certain contagious diseases, among others. Additionally, law violations can prevent you from enlisting, such as being convicted of any crime that prohibits you from carrying a firearm.
Can you join the military if you take anxiety medication? If you have taken anxiety medication for longer than 12 months total and/or have taken medication any time in the last 36 months, then you are disqualified from joining the U.S. military.
Current or a history of anxiety disorders, including panic disorder, agoraphobia, social phobia, simple phobias, obsessive-compulsive disorder, acute reactions to stress, and posttraumatic disorder are disqualifying conditions.
Military OneSource provides a wide range of support and confidential services, including: Military OneSource online services and webinars. Call center consultation and referral services. Language translation services for documents and for telephonic interpretation.
There are several reasons why the military might not accept your application. These include your age, weight, medical condition, criminal history, and even select tattoos. Serving in the military is a privilege, not a right. Hence, you're not entitled to military service just because you're an American citizen.
In-person, free counseling sessions are available to active-duty, National Guard and reserve members of any activation status, their immediate family members and survivors. All counselors have a master's or doctoral degree in a mental health field and a license to practice independently.
The total amount of MyCAA financial assistance is $4,000, with a limit of no more than $2,000 per year (however, annual cap waivers may be granted if costs exceed $2,000, up to the maximum education benefit of $4,000). MyCAA financial assistance is a one-time benefit for military spouses.
If you are entitled to more than one GI Bill program, you may be eligible for a maximum of 48 months of entitlement when using benefits under two or more GI Bill programs.
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