Quest Diagnostics Customer Service Billing (2024)

1. Customer Service - Quest Diagnostics

  • Email or call us with questions or comments based on your area of interest below. Call us: 866-MYQUEST (866-697-8378). Email us: Billing · Locations/ ...

  • Customer Service

2. Customer Support | Contact Us - Quest Diagnostics

  • Get help with questions regarding doctor-ordered tests, your MyQuest account, and billing. Monday-Friday, 8am-7pm ET. 1-866-697-8378

  • At Quest, our goal is to help you better understand and take control of your health. If you can't find what you're looking for our team is here to help.

Customer Support | Contact Us - Quest Diagnostics

3. Billing Services - Quest Diagnostics

  • Conveniently pay your Quest Diagnostics invoice or update your insurance information using our secure online form.

4. Billing Services - Quest Diagnostics

  • Conveniently pay your Quest Diagnostics invoice or update your insurance information using our secure online form.

5. Contact us | Quest Diagnostics

6. By the Numbers: Customer support | Quest Diagnostics

  • 9 jul 2020 · Our Customer Support Center is available twelve hours a day (7 am to 7 pm CT), five days a week (Monday through Friday), and is staffed with more than 25 ...

  • In this edition of "By the Numbers," we look at the numerical values that enable our Customer Support team to serve our customers effectively.

By the Numbers: Customer support | Quest Diagnostics

7. Please call us at 1.866.MYQUEST - Quest Diagnostics

  • For assistance, please call us at 1.866.MYQUEST (1.866.697.8378). Still seeking options? Try your search again.

  • Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services. 

8. Billing Services - Quest Diagnostics

  • We'll redirect you to MyDocBill.com, the website of Quest's billing services provider. Here, Quest patients have secure access to pay their bill, update ...

  • Conveniently pay your Quest Diagnostics invoice or update your insurance information using our secure online form.

9. Quest Diagnostics®: nationwide lab services

  • If Quest Diagnostics sends you a bill, contact their customer service team at 866-MYQUEST (866-697-8378) and tell them to bill Sidecar Health directly. Let ...

  • Quest Diagnostics is a nationwide lab service provider that handles lab work sent in by physicians and also offers its own lab Patient Service Center locations (also known as collection sites).    ...

Quest Diagnostics®: nationwide lab services

10. Quest Diagnostics Customer Service Contacts - Elliott Report

  • What you need to know about Quest Diagnostics. The biggest problem customers have with Quest (the only problem, as far as we can tell) is overbilling.

  • Contact Quest Diagnostics customer service for your customer service needs. Reach out via phone, email, or social media.

Quest Diagnostics Customer Service Contacts - Elliott Report

11. Online test directory - Quest Diagnostics

  • Our comprehensive test menu and assay development lab services can support ... billing services provider. Here, Quest patients have secure access to pay ...

  • Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services.  Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services. 

12. Contact us - PLN - Quest Diagnostics

  • ... billing services provider. Here, Quest patients have secure access to pay their bill, update insurance, edit their profile and view their account history.

  • If you're interested to learn more about Quest Diagnostics' offerings as a preferred laboratory network provider, contact us by submitting an online form.

13. Billing Questions - questselect.com

  • Contact Us. Service representatives ... Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies.

  • We would like to hear from you!  Check here to provide us with feedback on, or to ask questions about, the QuestSelect™ Program. We will try to answer your questions as quickly as possible.

14. Sonora Quest Laboratories - View and Pay Bill

  • View details about your Sonora Quest Laboratories bill, contact support and pay your bill online.

  • View details about your Sonora Quest Laboratories bill, contact support and pay your bill online

15. Get Help With Your Quest Diagnostics Bill Today - Gerald

  • Gerald is here to help. Make sure your Quest Diagnostics bills are paid and up to date every month. Download our app for free from the Apple App or Google Play ...

  • Get help with your Quest Diagnostics bill with Gerald’s instant cash advance app. Download Gerald today for free to get started.

Get Help With Your Quest Diagnostics Bill Today - Gerald
Quest Diagnostics Customer Service Billing (2024)

FAQs

Can you negotiate a bill from Quest? ›

“I spoke with a number of people at Quest,” he said. “They told me it's not their policy to negotiate prices.”

How do I dispute a Quest Diagnostics bill? ›

Contact billing

Call us at 1.866.MYQUEST (1.866.697.8378), or send us an email to chat with a customer service rep.

How to speak with a real person at Quest Diagnostics? ›

For assistance, please call us at 1.866. MYQUEST (1.866. 697.8378).

What happens if I don't pay MyQuest diagnostics bill? ›

A payment may be required at the time of service for all past due balances. Quest Diagnostics reserves the right to refuse laboratory services for failure to pay for past services.

Can I get my Quest bill lowered? ›

We offer tiered discounts that take into account your income and family unit size. Discounts are based on guidelines provided by the US Department of Health and Human Services and can be as much as 100% of your amount due.

How do I ask for a lower bill? ›

Here are the five principles you can use, starting now, to lower your monthly bills.
  1. Speak in a friendly-assertive voice, no matter what happens. ...
  2. Ask for more than you want, then slowly back down. ...
  3. Only negotiate with someone who has the power to do so. ...
  4. Always have a backup solution. ...
  5. Know when to stop.

What is the Quest Diagnostics scandal? ›

OAKLAND – California Attorney General Rob Bonta today announced a settlement with Quest Diagnostics, Inc., resolving allegations that the diagnostic laboratory company unlawfully disposed of hazardous waste, medical waste, and protected health information at its facilities statewide.

How do I dispute a billing issue? ›

One thing to know: Some issuers let you dispute billing errors over the phone or online. However, to be sure that you get the full protection of the law, follow up with a letter. The credit card issuer must acknowledge your dispute in writing within 30 days of getting it, unless the problem has been resolved.

Why is Quest Diagnostics charging me? ›

If you haven't met your insurance deductible, have a copay, coinsurance, or if your insurance company doesn't cover the cost of testing, there will be a charge. That's why we offer Easy Pay™. With Easy Pay, you provide a credit, debit, or health savings card during your Quest Diagnostics visit.

Is there a customer service number for Quest Diagnostics? ›

Is Quest Diagnostics for real? ›

Quest Diagnostics annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our nearly 50,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives and create a healthier world.

Why are MyQuest results taking so long? ›

Getting your results

Most test results are available within 2-5 days of collection. Yet some complex testing may take 14 days or more. Quest sends completed test results directly to the ordering doctor for review. Results will also be available in your MyQuest account as tests are completed.

Can Quest Diagnostics be wrong? ›

Unfortunately, even for well-designed tests, the test is not guaranteed to be completely fail-safe. Human error occurs even with the safest tests being administered or misinterpreted. Some conditions that have a higher rate of diagnostic error include: Breast cancer.

Does Quest have a cancellation fee? ›

There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. In some states, applicable taxes are nonrefundable as well. Your refund will be processed within 7-14 business days.

What happens if you don't pay labcorp bill? ›

Labcorp reserves the right to refuse service if you have a past due balance. When you visit a Labcorp patient service center, please be aware that, as part of the sign-in process, you will be advised if you have an outstanding balance for previous testing services.

Can I negotiate a lab bill? ›

Healthcare providers' billing offices are used to negotiating. Do not hesitate to ask for a reduced fee if a medical bill is too high for you or your family. Other options include applying for Medicaid if you are eligible or asking for a payment plan if you cannot get a reduced cost.

How do you negotiate a medical bill collection? ›

Unlike many other types of debt, medical bills can often be negotiated. See if your provider offers any discounts for things like paying as a lump sum (provided you can afford it). Many hospitals also have bill relief programs that can help decrease your bill if you meet certain criteria for financial assistance.

How do you negotiate a lower payment? ›

Tips to Negotiate with Creditors on Your Own
  1. Determine If Negotiation Is Right for You. ...
  2. Set Your Terms. ...
  3. Tell the Truth and Keep a Consistent Story. ...
  4. Learn Your Rights Under the Fair Debt Collection Practices Act (FDCPA) ...
  5. Keep Detailed Communication Notes. ...
  6. Negotiate with Creditors Directly. ...
  7. Get All Agreements in Writing.

References

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