Q&A: Moving and Your TRICARE Coverage (2024)

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Q&A: Moving and Your TRICARE Coverage (1)

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When you move, it’s important to make sure your TRICARE coverage is ready to move with you. Updating your information in DEERS and with your regional contractor are important parts of the moving process. By being proactive, you can ensure that you and your family have access to the care you need in your new location. (U.S. Army photo by Fort Jackson Public Affairs Office)

News | May 24, 2024

By TRICARE Communications

FALLS CHURCH, Va.– As summer approaches and permanent change of station (PCS) season kicks into high gear, many military families find themselves preparing to move to a new duty location. Amid all the packing and planning, it’s important to make sure your TRICARE coverage is ready to move with you.

“Moving is a TRICARE Qualifying Life Event,” said Shane Pham, an analyst with TRICARE Policy and Programs at the Defense Health Agency. “This means that your family members may be able to enroll in or change their TRICARE plans.”

A QLE opens a 90-day period for you and your family to make eligible enrollment changes, as described in the TRICARE Qualifying Life Events Fact Sheet. This means you have 90 days from the date of your move to change your plan. You must change your address in the Defense Enrollment Eligibility Reporting System (DEERS).

Here are answers to common questions about TRICARE and moving.

Q: I’m planning to move soon. What do I need to do to maintain my TRICARE coverage?
A: After you move, the first step is to update your information in DEERS. You’ll need to provide your new address. Your address determines whether or not you live in a Prime Service Area. You should also make sure your phone number and email address are up to date, too. This ensures you receive important notifications from TRICARE about your coverage.

If you don’t update DEERS after you move, you may have problems getting care. In some cases, you may be disenrolled from your TRICARE plan if your address isn’t up to date in DEERS.

Tip: Don’t disenroll from your current TRICARE plan before you move. Your current plan will cover you on your way to your new location.

Q: How do I update my information in DEERS?
A: You can update your contact information in DEERS online via milConnect, by phone, or by visiting a local ID card office.

Q: Do I need to do anything else after I move?
A: Yes. You should call your regional contractor to update your address.

Your next steps are based on your beneficiary status and TRICARE plan.

If you have TRICARE Prime and your new location is in a Prime Service Area, you’ll need to choose a new primary care manager (PCM) after you move. Your PCM is the doctor or other health care professional who provides your routine care and referrals. You can choose a new PCM by calling your regional contractor or using the online portal on their website. TRICARE Prime isn’t available everywhere. You may have different health plan options when you move. Check thePlan Finderto learn more.

If you have TRICARE Select, you don’t need to choose a PCM. You can use the Find a Doctor tool to search for TRICARE-authorized providers near you. Remember, you’ll pay less out of pocket if you get care from TRICARE network provider.

Check out Moving to learn more about what you need to do when you move based on your TRICARE plan.

Q: I have prescriptions. What should I do about my prescriptions when I move?
A: It’s a good idea to fill any prescriptions you need before you move. This can help you avoid running out of medication during the transition. Once you’re settled in your new home, you can transfer your prescriptions to a new pharmacy. You can do this by contacting your new pharmacy and providing them with your prescription information, or by asking your current pharmacy to transfer your prescriptions to the new location.

You can also transfer your prescriptions from a retail pharmacy to TRICARE Pharmacy Home Delivery. If you already use TRICARE Pharmacy Home Delivery, be sure to update your shipping address with the TRICARE Pharmacy Program contractor, Express Scripts.

For more information on managing your prescriptions, visit TRICARE Pharmacy Program.

Remember that updating your information in DEERS and taking steps to maintain your TRICARE coverage are important parts of the moving process. By being proactive, you can ensure that you and your family have access to the care you need in your new location. If you have any questions or need help, you can contact your regional contractor or visit the TRICARE website for more information.

Would you like the latest TRICARE news sent to you by email? VisitTRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.

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Q&A: Moving and Your TRICARE Coverage (2024)

FAQs

Q&A: Moving and Your TRICARE Coverage? ›

A QLE opens a 90-day period for you and your family to make eligible enrollment changes, as described in the TRICARE Qualifying Life Events Fact Sheet. This means you have 90 days from the date of your move to change your plan. You must change your address in the Defense Enrollment Eligibility Reporting System (DEERS).

How do you update your address with TRICARE? ›

You can update your home address, email address or phone number(s) by:
  1. Logging in to milConnect.
  2. Calling 1-800-538-9552 (TTY/TDD: 1-866-363-2883)
  3. You can also fax or mail your changes. >> Learn More.
Feb 6, 2024

When can I change my TRICARE coverage? ›

You can only switch plans during the TRICARE Open Season or with a Qualifying Life Event (QLE). Changes you make during the TRICARE Open Season go into effect January 1 of the following year.

Can you be dropped from TRICARE? ›

If you don't pay your TRICARE Prime enrollment fees (if applicable), the TRICARE contractor will disenroll you. You have 90 days from the date you were disenrolled to catch up on any missed payments.

Can you keep TRICARE after the military? ›

Military retirees can continue TRICARE coverage indefinitely after leaving the service, but generally speaking, other veterans cannot. When you leave the service, you may be surprised at the how much civilian health care actually costs.

Can I use TRICARE in a different state? ›

Your TRICARE eligibility doesn't change when you move. But it may change your health plan options. Keep these things in mind when you know you're about to move: Don't disenroll from any plan before you move.

Where do I change my address in the military? ›

How Do I File a Change of Address for a Military Address? If you are moving to or from a Military (APO/FPO/DPO) address, you can complete your Change of Address (COA) form in one of two ways: Online at https://moversguide.usps.com, or. In person via hard-copy PS Form 3575 at a local Post Office™ location.

What is the 15 year rule for TRICARE? ›

20/20/15: Under the 20/20/15 rule, you keep TRICARE health care benefits for one year if: You were married to the service member for at least 20 years, The service member served in the armed forces for at least 20 years, and. The marriage and the period of service overlapped for at least 15 years.

Is Moving a Qualifying Life Event TRICARE? ›

A Qualifying Life Event (QLE) is a certain change in your life, such as moving, marriage, birth of a child, or retirement from active duty.

What happens to TRICARE after 65? ›

TRICARE benefits include covering Medicare's coinsurance and deductible for services covered by Medicare and TRICARE. When retired service members or eligible family members reach age 65 and are eligible for Medicare, they become eligible for TRICARE For Life and are no longer able to enroll in other TRICARE plans.

Why are doctors dropping TRICARE? ›

The problem stems from the fact that most Tricare managed care support contractors have negotiated physician reimbursem*nt rates that are even lower than those paid by Medicare. Unhappy with their fees, some major health care provider groups have simply dropped out of the system.

Is TRICARE free for veterans? ›

VA care for service-connected illnesses and injuries is free, but other care may not be. Depending on your priority group and the type of care needed, you may be charged copays for different treatments, services, and prescriptions.

Can I use TRICARE as my primary insurance? ›

If you lose your other health insurance, TRICARE becomes your primary payer. If you have TRICARE for Life, TRICARE becomes the second payer. You must inform your doctor and contractor by completing and returning this form.

Do military members get free healthcare for life? ›

There's a common misconception that one of the advantages of joining the armed forces is free health care for life. While the military does provide excellent health care benefits, it's not always free – and not all veterans get health insurance.

Do all military retirees get TRICARE for Life? ›

You need to be eligible for TRICARE

Since Medicare eligibility typically starts at 65, that generally means you are either retired military or the spouse of a retired TRICARE sponsor; other separated personnel and family members are not typically eligible for TRICARE health plans, and so don't qualify for TFL.

Can you lose TRICARE benefits? ›

If a surviving spouse, widow or eligible former spouse remarries, they will lose eligibility for TRICARE. They can retain TRICARE if they marry another uniformed service member. The loss of eligibility for TRICARE will also result in the loss of transitional survivor status.

How do I change my address with DEERS military? ›

You can update your address and/or phone number on your DEERS record by going to the IDCO Online are made in DEERS. Note: If you are covered by TRICARE, you might prefer to make changes that affect your coverage options (such as your residence address) in Beneficiary Web Enrollment (BWE).

How to update provider information with TRICARE? ›

Provider groups who need to add a provider or multiple providers to their practice can submit an updated TRICARE Provider Roster to PDMRoster@hnfs.com or complete and fax a Provider Information Form (PIF) to 1-844-224-0381.

How do I change my TRICARE provider online? ›

Go to the Family Members list and select whose PCM you want to change. On the Medical Enrollments tab, select the "Change PCM" button. On the “Change PCM” page, select the reason you want to change your PCM. On the “Change PCM - Select Provider Type” page, select a provider type.

How do I update my contact info in DEERS? ›

Family members can update contact information after they're registered in DEERS.
  1. Log into milConnect.
  2. Call 1-800-538-9552 (TTY/TDD: 1-866-363-2883)
  3. Fax updates to 1-800-336-4416 (Primary) or 1-502-335-9980 (Alternate)
  4. Mail updates to: Defense Manpower Data Center Support Office. Attn: COA. 400 Gigling Road.

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